Communication issue resolved!

My last 2 posts have been to do with a company I'd been dealing with recently.
I was having a bad experience but I have to now put this to right.
As the client are in Korea any email they get in english comes in as spam and this had not been checked until now.
So the client has got back to me apologising and we hope that things can pick up again where they left off.
Phew! It's good to know an explanation now and that this issue has been resolved :0)